Retail Futures Forum 2018
00 : 00 : 00

Retail Futures Forum

London - 3 May

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Our Retail Futures Forum will look in depth at industry-specific trends and their impact from the short to the long term.

Amid the battle of the voice assistants and the continuing challenge of bringing the immediacy of e-commerce into a physical setting, there are real opportunities for innovation. We will unveil key trends such as Digital Fit, Anti-showrooming and Click and Connect alongside our in-depth sector macrotrend. We will not only examine the biggest issues set to confront retailers in the next 18 months, but more importantly, present the innovators solving these problems.

Guest speakers include industry leaders and innovators who will deliver key insights in a rapid-fire Q&A session. We will also host short bespoke clinics with our team of strategists who will aim to address your current consumer concerns.

: Top: Bolon By You collection by Bolon, Milan
: Right: Particle Fever SS17

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Why Attend?

‘In 2018, consumers are in a constant state of branded interaction – in the store, on the streets and in their homes. As retailers infiltrate every aspect of consumers’ lives, they will have to consider how to maintain customer relationships in a post-shelf world.’

Martin Raymond, The Future Laboratory co-founder 

As well as gaining key consumer and industry insights, attendees will have direct access to our research and strategy teams, who will be on hand to answer questions on how best to apply and tailor these insights to your specific business needs. There will also be ample opportunities to network with your peers, industry influencers and the keynote speakers.

: Ikea Place app by Ikea, UK

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Book your ticket now

This event is now sold out!



Early Adopter: Late Adopter:


until 20 March 2018


until 13 April 




A detailed global market overview highlights the key obstacles and opportunities in the sector.

We then examine the key trends shaping the retail landscape and how subconscious commerce and the rise of voice will revolutionise retail in 2019. We hear from leading industry innovators, present inspiring best-in-class case studies, and examine the attitudes and motivations of the latest retail consumer tribes.

To view the line-up and download the agenda for the event, complete your details on the following form.

Please complete your details on the following form to download the full agenda.


Daniela Walker Insight Editor, LS:N Global

Daniela joined LS:N Global in 2013, and she now oversees the Micro Trend, Safari and Tribe sections of the website. She is also one of the lead writers for our annual macrotrends. Writing across the consumer lifestyle sectors, Daniela has a fondness for food and drink, advertising and all things gender-related. Before working at LS:N Global, Daniela was a freelance journalist, writing in-depth profile pieces on creatives such as chef Fergus Henderson and choreographer Akram Khan.

Chris Sanderson,
Co-Founder, The Future Laboratory

Christopher Sanderson is co-founder of The Future Laboratory, where he is responsible for delivering the company’s extensive global roster of conferences, media events and LS:N Global Trend Briefings, which he co-presents with the team in London, New York, Sydney, Melbourne, Stockholm and Helsinki. Clients who have booked one of his inspirational keynotes include Gucci Group, the European Travel Commission, Retail Week, Selfridges, M&S, Chanel, Harrods, Aldo and H&M.

Aleksandra Szymanska,
Art Director, The Future Laboratory

With a background in critical design and a penchant for experimental art, Aleksandra is our go-to source for avant-garde concepts and speculative scenarios. Having started as a freelance contributor, she joined LS:N Global in 2014. Aleksandra charts current developments in art direction, design and 2D and 3D visual arts, building detailed analysis of the aesthetic directions emerging across lifestyle sectors. She has a wide personal network of curators, artists and designers, and enjoys acting as a connector between creative practitioners and the industry.

Lara Marrero, strategy director and leader of retail practice, Gensler

Lara joined Gensler in 2002. Her role informs the design process through research, trend analysis, and her knowledge of business, brand and consumer needs. She focuses on how users engage with brands, helping to deliver experiences that consider the roles that brand, service, storytelling, experience and environments play in connecting with customers and employees. Lara has applied these insights in a variety of projects, including retail, workplace, hospitality and entertainment experiences, and large-scale, mixed-use developments. She is also an established speaker and industry commentator, delivering incisive comment on a range of retail themes.

Lucy Ward, Creative Brand Director, Trouva

Lucy Ward is the Creative Brand Director at Trouva. Trouva is a revolutionary marketplace that brings together a network of one-of-a-kind independent shops, giving discerning shoppers access to thousands of unique products at the click of a button. Before Trouva, Lucy worked with a number of retailers including John Lewis and Net-a-Porter whilst at My Beautiful City where she was Head of Marketing and Communications. Prior to this she spent two years at Aubin and Jack Wills. She joined Trouva in September 2015 when it launched.


Natalie Berg, Retail Analyst and Founder, NBK Retail

Natalie Berg is Retail Analyst and Founder of NBK Retail, a new consultancy specialising in retail strategy and trends. She has more than 15 years’ experience analysing global retail, and has led research teams at world-leading analyst firms Planet Retail and Kantar. As one of the Top 30 global retail influencers, Berg has published research on a number of industry topics including: convergence of physical and digital retail, click & collect, supermarket loyalty, store of the future and frictionless commerce. Berg is a regular industry commentator for the BBC, Bloomberg, CNBC and Sky News, and speaks at global retail conferences such as the NRF Big Show, World Retail Congress and Shoptalk.

Rachael Stott, Creative Researcher, LS:N Global

Rachael joined LS:N Global in 2014 and is responsible for running the fast-paced Seed and Insight news sections. She is also a primary contact for the designers and brands we feature. Rachael has studio experience working for high-end fashion labels, such as Jonathan Saunders and Margaret Howell. Her avid interest in visual culture beyond the realms of fashion led her to study trend forecasting at Central Saint Martins.

Tom Savigar, Senior Partner, The Future Laboratory

Tom has guided many of The Future Laboratory’s clients through some of the most challenging market shifts and global recessions of the past 10 years. With a much-expanded team, and offices in the US and Australia, he continues to do this, working with clients as diverse as Absolut, Cadillac, The Body Shop, Lamborghini, HSBC, Courvoisier, UBS, BMW, British Gas and Marks & Spencer.

Meredith Smith, Strategy Director, The Future Laboratory

Meredith Smith is a Strategy Director at The Future Laboratory, working with clients across retail, beauty, FMCG, conviviality and hospitality to make insights actionable, working with brands like VF Corp, Chanel, P&G, Pernod Ricard, L’Oreal and Hilton Worldwide’s Luxury Division. Meredith is obsessed with consumer behaviour, from mundane acts to guilty pleasures. Her specialist areas are also her passions – strategic foresight and innovation. 



The Future Laboratory’s home at Elder Street has its own story to tell. The Grade II-listed property is built on the site of a Roman cemetery and in the precincts of the medieval Priory and Hospital of St Mary Spital.

Located between London’s creative capital of Shoreditch and the financial heart of the city, it’s a short walk from Shoreditch High Street and Liverpool Street stations.

The Future Laboratory
26 Elder Street
London E1 6BT

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