Luxury & Hospitality Futures 2020

Online Event - 1 October


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Overview

Our Australia and Asia-pacific Luxury & Hospitality Futures online event takes an in-depth look at industry-specific trends, exploring everything new and next in the sector that is set to affect the future consumer in the next 3–5 years

As we enter the inter-pandemic period and green shoots of recovery emerge in some global markets, luxury brands face a choice: digitise and democratise or remain bound to the way things were.

This online event will reveal how both sectors are moving beyond physical moments towards any-time attainment, anywhere in the world – and for everybody. You will discover new approaches to marketing, customer journeys and acquisition, as brands and businesses put creativity, collaboration and curiosity at the centre of their operations.

Top: Future of Luxury by Victoria Ling for The Future Laboratory
: Digital Showroom by Industrie Africa


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Digital Showroom by Industrie Africa, Africa1

Why Join?

‘Demanding yet prudent luxury consumers are navigating the new normal, seeking brands that balance anytime access with intimate, memorable moments. Learn how to meet their expectations at our online event, where we’ll reveal the trends and transformations that lie ahead.’

Kathryn Bishop, Foresight Editor LS:N Global

The online event will take place from 3:30pm to 5:30pm AEST. Our guest speakers will include global industry leaders specialising in luxury and hospitality who will share unmissable insights and forecasts in live Q&A sessions. We will also host a live session with our co-founders who will aim to address your current consumer concerns.

The video presentations and live Q&A sessions will be available for all attendees to watch on-demand following the live event.

: Mas Creations by Masquespacio, Spain

 

Mas Creations by Masquespacio, Spain 2

Agenda

A detailed global market overview highlights the key obstacles and opportunities in the sector.

We take an in-depth look at the biggest shifts in the luxury and hospitality sectors, and present the key rising trends to help you navigate this changing landscape. We hear from leading industry innovators, present inspiring best-in-class case studies, and examine the attitudes and motivations of the latest luxury & hospitality consumer tribes.

Please complete your details on the following form to download the full agenda.

Book your tickets now

You can now book tickets to our online event.

Purchase a ticket to the event separately, or as part of our new Luxury & Hospitality Futures collection which also includes our Luxury & Hospitality Futures 2020 PDF report, launching one day after the event.

Members of LS:N Global get discounted access to this event. Please contact your account manager at accountmanagers@thefuturelaboratory.com to receive your discount code. Members can also access the new report when it launches on LS:N Global.

If you are based in the UK or Europe, you can book tickets to our Luxury & Hospitality Futures online event taking place on 25 September at 3:00pm BST here.

Luxury & Hospitality Futures Collection:

Includes Online Event ticket + Report $640
(approx £350)


Sold separately:

Online Event Only $275
(approx £150)

Speakers

Chris Sanderson
co-founder, The Future Laboratory

Chris is responsible for delivering the company’s global roster of conferences, media events and LS:N Global Trend Briefings, which he co-presents with the team in major cities around the world. Clients who have booked his inspirational keynotes include Gucci Group, the European Travel Commission, Retail Week, Chanel, Harrods, Aldo and H&M.

Martin Raymond
co-founder, The Future Laboratory

Martin is editor-in-chief LS:N Global, the online lifestyle news and consumer insight portal. Having written several books on trend forecasting, including The Trend Forecaster’s Handbook and The Tomorrow People, Martin contributes regularly as an expert on trends and business for the BBC, Channel 4 and ITV.

Chloé Reuter
founding partner, Gusto Luxe

Chloé is Founding Partner of Gusto Luxe and Founding Partner/Vice Chair of Gusto Collective. Gusto Luxe was previously Reuter Communications, a company founded by Chloé in Shanghai in 2010. Gusto Collective, Asia’s first brandtech holding company acquired a majority of Reuter Communications in 2020. Gusto Luxe is a market leader in integrated digital marketing solutions in luxury.

Kristy Keyte
global marketing director, Penfolds

As Global Marketing Director, Kristy Keyte is a proud custodian of The World’s Most Admired Wine Brand – Penfolds (Drinks International, 2019). Creative and commercial, Kristy is an insightful and strategic marketer focused on nurturing brand heritage, building equity and delivering value. A natural leader with a sharp focus on the bottom line, she has a leadership style of empowerment, engagement and development.

Chris Sanderson
co-founder, The Future Laboratory

Chris is responsible for delivering the company’s global roster of conferences, media events and LS:N Global Trend Briefings, which he co-presents with the team in major cities around the world. Clients who have booked his inspirational keynotes include Gucci Group, the European Travel Commission, Retail Week, Chanel, Harrods, Aldo and H&M.

Martin Raymond
co-founder, The Future Laboratory

Martin is editor-in-chief LS:N Global, the online lifestyle news and consumer insight portal. Having written several books on trend forecasting, including The Trend Forecaster’s Handbook and The Tomorrow People, Martin contributes regularly as an expert on trends and business for the BBC, Channel 4 and ITV.

Chloé Reuter
founding partner, Gusto Luxe

Chloé is Founding Partner of Gusto Luxe and Founding Partner/Vice Chair of Gusto Collective. Gusto Luxe was previously Reuter Communications, a company founded by Chloé in Shanghai in 2010. Gusto Collective, Asia’s first brandtech holding company acquired a majority of Reuter Communications in 2020. Gusto Luxe is a market leader in integrated digital marketing solutions in luxury.

Kristy Keyte
global marketing director, Penfolds

As Global Marketing Director, Kristy Keyte is a proud custodian of The World’s Most Admired Wine Brand – Penfolds (Drinks International, 2019). Creative and commercial, Kristy is an insightful and strategic marketer focused on nurturing brand heritage, building equity and delivering value. A natural leader with a sharp focus on the bottom line, she has a leadership style of empowerment, engagement and development.