A series of macro forces are driving change in the healthcare system, as the pressure placed on the sector by a global pandemic is met with shifting consumer attitudes and all-new technological capabilities, including:

: System under pressure - The global pandemic has placed the NHS under an inordinate amount of stress. General practices are feeling the strain, with overworked staff and patients who are understandably aggrieved by long waiting times and difficulty with access.

: Proactive Health - In the past few years health has become increasingly important to people, and a mainstream lifestyle pursuit. In the UK, the average consumer will spend £487 per head on wellness in 2022.

: Accelerating Tech - According to McKinsey & Co, society experienced five years of digital transformation in the first eight weeks of the pandemic alone.

: Digital Gap - As technological acceleration continues, the gap between the digitally literate and illiterate risks becoming a barrier to adoption among patients and practice staff alike, creating a digital divide across demographic lines.

‘We’ve spent our time fretting about the new normal when we should be talking about the new extra-ordinary. The pandemic has precipitated scientific advancement, championed innovation and ushered in a new age of collaboration, challenge and accelerated change.’ 

Martin Raymond, co-founder, The Future Laboratory

As well as the home, the general practice will itself undergo a massive overhaul in the next decade, creating a space that caters both for the needs of its employees – who require flexibi- lity and mental health breaks – and those of its patients.

No longer simply a site of sickness, the surgery will instead be an anchor institution for health and wellbeing. Wellness architecture principles will be embedded throughout, while the wellbeing of the staff will be one of the core tenets of each space, and digital literacy and empowerment a priority.

So what is this future set to look like by 2030?
DISCOVER THE FUTURE OF GENERAL PRACTICE 

‘The culture of care is incredibly strong throughout the NHS, but this culture needs to be embodied by its physical spaces too’

‘Mjog by Livi’s remote monitoring will help GPs support and monitor patients much more efficiently, and will keep people safer by encouraging them to seek appropriate care at the right time.’