Retail Futures Presentation : Community Commerce
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Retail Futures : Community Commerce

Rise to the challenges of rapidly changing consumer dynamics.

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The retail sector is undergoing a paradigm shift as consumers look for more meaningful interactions with retailers. Meanwhile, new models of engagement continue to transform access to goods and services, radically altering brand-consumer dynamics.

Many retailers have been slow to respond to these changes, missing valuable opportunities to thrive in this fast-changing landscape.

Our new in-house presentation uncovers the insights and rising trends to help you navigate the future of retail. From the latest developments in consumer data profiles to new sustainability initiatives, we explore how retailers are adding value to their offerings. By reconsidering all aspects of the customer journey, this presentation will inspire your team to establish impactful new retail strategies.

Top: Still from Resilience Movement animation by Inferstudio for The Future Laboratory
Right: Disposable Kintsugi. Photo by Mathery Studio



In this presentation we examine:

: Market Shifts

An overview of the latest market changes affecting the sector – from the impact of Brexit to consumers’ attitudes to plastic.

: Trends Rising

We introduce the emerging trends set to shape the retail sector, including personalising the bricks-and-mortar experience, products and services that don’t rely on ownership, and the next generation of the department store.

: Macrotrend: Community Commerce

Looking beyond convenience and one-click customer journeys, we explore how a new wave of decentralised retail concepts are transforming e-commerce. Insights are designed to fuel your strategy for online success as consumers establish new relationships with brands – and with each other. This macrotrend can also be booked as a separate presentation.

: Q&A Session and Toolkits

We offer a series of practical take-outs on how your team can implement these future strategies in your organisation.

: Desert X installation view, Western Flag (Spindletop, Texas)



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 ‘The Future Laboratory’s presentation did exactly what we wanted it to – offer a glimpse of even further ahead in a compelling and engaging way to prepare for what brands need next’ 

Maya Draisin, associate publisher and head of marketing, Wired

This incisive presentation brings the insights from The Retail Futures Forum 2019 to your team in an interactive setting, at your choice of venue. Our skilled analysts bring the visually arresting presentation to life, with best-in-class case studies and practical tips on harnessing the resilience movement.

The presentation can be tailored to suit a range of contexts, from leadership programmes to concept development workshops, or as an inspirational keynote for your company conference.

For more information, or to book this presentation for your own business or event, please complete your details on the following Book Now contact form.

Please fill the form below and a member of our sales team will be in touch.


Chris Sanderson, Co-Founder, The Future Laboratory

Christopher Sanderson is co-founder of The Future Laboratory, where he is responsible for delivering the company’s extensive global roster of conferences, media events and LS:N Global Trend Briefings, which he co-presents with the team in London, New York, Sydney, Melbourne, Stockholm and Helsinki. Clients who have booked one of his inspirational keynotes include Gucci Group, the European Travel Commission, Retail Week, Selfridges, M&S, Chanel, Harrods, Aldo and H&M.

Kathryn Bishop, Deputy Foresight Editor, LS:N Global

Kathryn joined LS:N Global in spring 2018 as deputy editor of content. With a background as a writer, editor and consultant in the luxury sector – specifically fine jewellery and watches – Kathryn is LS:N Global’s resident luxury specialist. She also works on its fashion content and leads the Opinion section, commissioning both internal and external Viewpoints. Outside of LS:N Global, Kathryn is co-founder of the Women’s Jewellery Network. She has previously written for agencies and publications including WGSN, Stylus, Adorn Insight, VO+, Retail Jeweller, Professional Jeweller and CityAM.

Tom Savigar, Senior Partner, The Future Laboratory

Tom has guided many of The Future Laboratory’s clients through some of the most challenging market shifts and global recessions of the past 10 years. With a much-expanded team, and offices in the US and Australia, he continues to do this, working with clients as diverse as Absolut, Cadillac, The Body Shop, Lamborghini, HSBC, Courvoisier, UBS, BMW, British Gas and Marks & Spencer.

Alekandra Szymanska, Art Director, The Future Laboratory

Aleksandra leads the creative team at the Future Laboratory, which translates insights into immersive experiences on and offline and brings to life speculative visions of the future. With a background in critical design, she is an expert in developing far future scenarios that consider long-term implications of today’s trends. Since joining The Future Laboratory in 2014, she has worked with brands including UBS, Diageo, Google, LVMH and Design Hotels.

Barry Mowszowski, Strategy Director Asia-Pacific, The Future Laboratory

Barry has worked with The Future Laboratory since 2015 to deliver strategic foresight to clients across Asia-Pacific as well as in global markets. He has worked with a range of clients and industries to use strategic trends to navigate category futures, and to drive commercial and cultural outcomes for business, government and cultural institutions. Barry is an experienced industry speaker and has presented at Apple, Creative Sydney, Westpac leadership forums and Vivid among others.

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