Retail Futures Forum 2020
00 : 00 : 00

Retail Futures Forum 2020

London - 23 April

Book now


Our Retail Futures Forum takes an in-depth look at industry-specific trends, exploring everything new and next in the sector that is set to affect the future consumer in the next 3–5 years

Trends to be explored will include new ways to personalise grocery e-commerce, alternative retail systems that are professionalising the waste sector, and the rise of third-party platforms that curate and validate digital-first brands and their products. We will also debut a new retail macrotrend.

Guest speakers include industry leaders and innovators who will present valuable insights in a rapid-fire Q&A session. Our team of strategists will also be on hand to address your current consumer concerns during short bespoke strategic clinics.

: Top: Future of Retail by Victoria Ling for The Future Laboratory
: Right: Store-front Salvation, Max Guther for The Future Laboratory




Why Attend?

In the next decade, retailers will need to rethink how they establish lasting and meaningful relationships with consumers beyond the purely transactional. Brands that cater for the ever-changing human needs of today’s consumers, whether they are physical, mental or emotional, will be the ones that triumph in this landscape.

Rachael Stott, Senior Creative Researcher, LS:N Global

As well as gaining key consumer and industry insights, attendees will have direct access to our research and strategy teams, who will be on hand to answer questions about how best to apply and tailor these insights to your specific business needs. There will also be ample opportunities to network with your peers, industry influencers and the keynote speakers.

Image credit: The Future Laboratory's Retail Futures Forum 2018

Future Laboratory-Retail Forum-2018_Dan Weill Photography-212-1-3


Book your ticket now

You can now book tickets at the Early Adopter rate.

We are taking precautionary safety measures to ensure that this event can still go ahead in light of the impact of COVID-19 on the world. In addition to your event ticket we will also be offering this event as an interactive webinar, along with a complimentary Retail Futures 2020 PDF trend report.

For bulk-booking and member discounts, please contact directly.

Currency: GBP


Early Adopter:

Late Adopter:


until 18
February  2020


until 13





A detailed global market overview highlights the key obstacles and opportunities in the sector.

We take an in-depth look at the biggest shifts in retail and present the key rising trends to help you navigate this changing landscape. We hear from leading industry innovators, present inspiring best-in-class case studies, and examine the attitudes and motivations of the latest retail consumer tribes. Guests will also enjoy a set lunch on arrival.

If your business would like to reach The Future Laboratory’s vast network of innovators across brands and agencies, we offer sponsorship opportunities throughout the year for all of our events and more. Please get in touch here for details.

Please complete your details on the following form to download the full agenda.


Chris Sanderson, Co-Founder, The Future Laboratory

Christopher Sanderson is co-founder of The Future Laboratory, where he is responsible for delivering the company’s extensive global roster of conferences, media events and LS:N Global Trend Briefings, which he co-presents with the team in London, New York, Sydney, Melbourne, Stockholm and Helsinki. Clients who have booked one of his inspirational keynotes include Gucci Group, the European Travel Commission, Retail Week, Selfridges, M&S, Chanel, Harrods, Aldo and H&M.

Kathryn Bishop, Deputy Foresight Editor, LS:N Global

Kathryn joined LS:N Global in the spring of 2018 as its deputy editor of content, having originally worked as a senior writer within The Future Laboratory’s strategy team. With a background as a writer, editor and consultant in the luxury sector – specifically fine jewellery and watches – Kathryn is our resident luxury specialist. She also works on LS:N’s fashion content and leads its Opinion section, commissioning both internal and external viewpoints. 



Rachael Stott, Senior Creative Researcher

Rachael joined The Future Laboratory in 2014, and is responsible for leading research to identify and visually communicate global cultural trends across the lifestyle sectors. With a personal interest in conscious business, Rachael’s strength lies in translating our strategic foresight into creative visual outputs to help inspire clients to apply this thinking. As our fashion and retail expert, she has worked on projects for clients such as adidas and the British Fashion Council, and is regularly quoted as an expert in publications such as The Guardian, Retail Week and The Business of Fashion.


The Future Laboratory’s home at Elder Street has its own story to tell. The Grade II-listed property is built on the site of a Roman cemetery and in the precincts of the medieval Priory and Hospital of St Mary Spital.

Located between London’s creative capital of Shoreditch and the financial heart of the city, it’s a short walk from Shoreditch High Street and Liverpool Street stations.

The Future Laboratory
26 Elder Street
London E1 6BT

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